Reset Internet Explorer

If Internet Explorer is becoming slow, unresponsive and crashing then you should try resetting it.

• Make sure all Internet Explorer windows are closed.
• Click the Start button (Windows XP users should then click Run).
• Type inetcpl.cpl and press Enter.

• Click the Advanced Tab at the far end.
• Click “Reset…”
• Click the Reset button.

• Once all the items are checked off, click Close.
• Restart Internet Explorer.

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You may not have the necessary permissions" when installing Firefox

Problem
When installing Firefox you get a dialog box stating:

“You may not have the necessary permissions to use all the features of the program you are about to run. You may run this program as a different user or continue to run the program as the current user.”

You are given the option to run as the current user or to run as a different user.

Cause
This can be caused if UAC is disabled on Vista or by faulty UAC settings in Windows 7.

Solution
Right click on the Firefox install file and click Run as administrator.

If that does not work then select the correct tab below for further instructions:

1. Click the Start button.
2. In the Start Search box, type UAC.
3. Click on ‘Change User Account Control Settings’.
4. If it is currently set to Default, try setting it to Never Notify (drag the slider to the bottom) and click OK.
5. If it is currently set to Never Notify, try setting it to Default.
6. You can also try setting it to Never Notify, clicking OK then going back into it and changing it back to Default.
7. Once done, try installing Firefox again.

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Internet Explorer cannot join from www124.livemeeting.com

 

Issue:

 

 When attempting to join an Office Live Meeting, if you are receiving the error message below when clicking on the meeting link contained in the invitation email.

 

 

Root Cause:  Browser-level security settings.

 

Solution:  In Internet Explorer, click Tools, Options and then click the Advanced tab. Scroll down through the settings to the Security group and un-check "Do not save encrypted pages to disk". Click OK on the options window and click the Join the meeting link again.

 

 

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Internet Explorer Favorites are Missing or Hidden

Internet Explorer Favorites are Missing or Hidden

Symptom/Sign of Problem

Many or all favorites are missing.

Fix Steps:

Step 1: Check if the favorites exist:

1.Enable viewing of hidden files.

2.Go to %userprofile%\Favorites


3.Check if the favorites are present in this folder. If they are present, skip to Step 2 below.

4.If they are gone you may be able to import favorites from another browser or from a file if the customer exported the favorites previously, which is not common). This is accessed from the “File” menu in IE, under “Import and Export”

Step 2: Recovering the favorites:

1.Are any favorites hidden? If not, go to part 3 below. If they are hidden then hit +A to select all, then right-click and select properties. Uncheck the hidden attribute checkbox and then click OK.

2.Close and reopen IE and the favorites should be shown now. If not, follow the steps in part 3 below.

3.Open regedit and find Favorites in all of the following Registry keys: HKCU\Software\Microsoft\Windows\Current Version\Explorer\Shell folders HKCU\Software\Microsoft\Windows\Current Version\Explorer\User Shell folders HKU\.default\Software\Microsoft\Windows\Current Version\Explorer\Shell folders HKU\.default\Software\Microsoft\Windows\Current Version\Explorer\User Shell folders

4.Check that the values match the location of the Favorites folder in "%userprofile%\Favorites".

5.Close and reopen IE and the favorites should be shown now.

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Flash Player not working in Internet Explorer

Flash Player not working in Internet Explorer

Symptom/Sign of Problem
Flash Player not working after uninstall/reinstall

Fix Steps:

Method 1: Delete registry key containing kill bit
Open up an elevated command prompt and enter this command:

a. reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{D27CDB6E-AE6D-11CF-96B8-444553540000}" /F

b. reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\ActiveX Compatibility\{D27CDB6E-AE6D-11CF-96B8-444553540000}" /F

Try http://www.adobe.com/software/flash/about/

Method 2: Remove application folders

1. Use Flash player uninstall tool to remove flash player

2. Navigate to and remove these folders if they exist:
XP: %userprofile%\Local Settings\Adobe\Flash
XP: %userprofile%\Application Data\Macromedia\Flash Player
Vista: %userprofile%\AppData\Roaming\Adobe\Flash Player
7: %userprofile%\AppData\Roaming\Adobe\Flash Player


3. Reinstall Flash Player

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