Outlook 2010 SP1 (Win7 Sp1) crashes when trying to sync Exchange account through HTTP (RPC)

Issue


Outlook not taking credentials and popping the below error and continuously restarting

Problem Event Name:                        BEX

Application Name:                             OUTLOOK.EXE
Fault Module Name:                          MSVCR90.dll

Problem signature:

  Problem Event Name:                        BEX

  Application Name:                             OUTLOOK.EXE

  Application Version:                           14.0.6109.5005

  Application Timestamp:                     4e79b881

  Fault Module Name:                          MSVCR90.dll

  Fault Module Version:                        9.0.30729.4940

  Fault Module Timestamp:                  4ca2ef57

  Exception Offset:                                000562ac

  Exception Code:                                  c0000417

  Exception Data:                                   00000000

  OS Version:                                          6.1.7601.2.1.0.256.4

  Locale ID:                                             2057

Additional information about the problem:

  LCID:                                                     1033

  skulcid:                                                 1033

Resolution

The issue is related to Visual C++ Runtime, hence check which version is creating the issue via event viewer and uninstall the same

Resolution 2

Intsall the below hotfix

http://support.microsoft.com/kb/2598318

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In Microsoft Outlook, how do I change the default address book?

In Microsoft Outlook, how do I change the default address book?

To change the default address book in Outlook for Windows, follow the appropriate steps below:
Note: UITS recommends that you use the Outlook address book (which is created automatically from information in your Contacts folder) instead of a Personal Address Book. The contacts will be located on the server and accessible from any Outlook client as well as Outlook Web App, whereas a Personal Address Book is only available from the hard drive of the computer on which you create it.

Outlook 2010

1. From the Find group on the Home tab, select Address Book.
   
2. In the Address Book window that appears, from the Tools menu, select Options... .
   
3. Under "When opening the address book, show this address list first:", use the scroll-down menu to select the appropriate listing (i.e.,Global Address Book, or Outlook Address Book).
   
4. To save the changes, click OK.
   
5. To close the Address Book, click the X in the top right corner.

Outlook 2007 and 2003

1. From the Tools menu, select Address Book... .
   
2. In the Address Book window that appears, from the Tools menu, select Options... .
   
3. Under "Show this address list first:", use the scroll-down menu to select the appropriate listing (i.e., Personal Address Book, Global Address Book, or Outlook Address Book).
   
4. To save the changes, click Apply.
   
5. To exit, click OK.

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Screen flickering in Power point 2010 presentations

Screen flickering in Power point 2010 presentations

Recently, we have received many complaints regarding screen flickering in Power point presentations. This is due to handshake problem between the laptop Video Hardware Drivers and Windows OS display drivers.

Display Hardware acceleration feature can improve the performance of Animations and videos in a Power point presentation. However we have done many testing to keep this feature intact, including driver upgradation and other procedure requested by vendors, but still we have seen screen flickering happens in some PowerPoint presentations. We are also checking with Microsoft on this issue.

Till we get a resolution, and also to avoid any sorry situation in front of customers during presentation, Please follow this steps to disable the Display hardware acceleration in PowerPoint.

Open Power point-àgo to Options-àSelect Advanced-àin the Display section--- Select to disable “hardware graphics acceleration” as showed below

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Outlook crash when printing

Outlook crash when printing

Whenever I try to print something from Outlook, it either hangs or crashes. I can print just fine from other applications,

I updated the printer driver and when trying to print to another printer I get the same results.

Outlook keeps its printing style settings in a file called OutlPrnt. You can run into several issues like these hangs and crashes when the file gets corrupted and also seen messages been printed in right-to-left format instead of left-to-right due to OutlPrnt corruptions.

You can recover from this by renaming the OutlPrnt file to .old when Outlook is closed. You can find the file here;

Windows Vista and Windows 7

C:\Users\%username%\AppData\Roaming\Microsoft\Outlook\

Windows XP

C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook\

Note : The OutlPrnt-file is located in a hidden folder

Password not remembered in Outlook 2007 on Windows 7

Each time I start up Outlook 2007 on Windows 7 I get a password prompt. How can I make Outlook to remember my password?

Browse to;

C:\Users\%username%\AppData\Roaming\Microsoft\Protect

Make a backup of this folder while all other programs are closed and then delete that folder. See if your passwords are remembered now. You might need to enter them a single time when you start Outlook for the first time after this.

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Working with autosaved versions of your file

Working with autosaved versions of your file

Open and view earlier versions of your current file

To view autosaved versions of your current file, follow these steps:

1. Click the File tab. 

2. Click Info. The autosaved versions of your current file are listed under Versions. 

3. Click on any version in the list to open it.

Restore earlier versions of your current file

To replace your current file with an earlier version, follow these steps:

1. Follow steps 1 through 3 from Open and view earlier versions of your current file.

2. In the business bar at the top of the document, click Restore.

3. Click OK to overwrite your current document with the earlier autosaved version.

Compare an earlier version of your file with the current version (Word only)

Word 2010 lets you compare your current document with an earlier one, and choose which changes you want to save.

 To compare your current Word document with an earlier autosaved version, follow these steps:

1. Click the File tab.

2. In the version list, click on the earlier version you want to compare with your current document.

3. In the business bar at the top of the document, click Compare.

A new document will open that shows the differences between the two versions you are reviewing.

At this point, you can choose one of the following options:

• Accept or reject the changes in the comparison document and save it as a new document

• Close the comparison document and restore the complete autosaved version of your file

• Close the comparison and autosaved versions of your file and continue to work in your current document.

 Notes :

• You can also browse toC:\Users\User_name\AppData\Roaming\Microsoft\Application_Name to open the file.

• All autosaved files are deleted when you close the program unless you have enabled Keep the last autosaved version

if I close without saving, which will keep the last autosaved version.

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How do I uninstall the 2007 Office suites if I cannot uninstall it by using the "Add or Remove Programs" feature

How do I uninstall the 2007 Office suites if I cannot uninstall it by using the "Add or Remove Programs" feature

FIX IT

http://support.microsoft.com/kb/971179

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Uninstall Office 2003 /2007 / 2010

How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Control Panel?


Steps to resolve this problem

Verify that you cannot uninstall the Microsoft Office system by using the Add or Remove Programs feature or Programs and Features feature. To do this, follow these steps:

For Windows XP or Windows Server 2003

1. Click Start, click Run, type control appwiz.cpl in the Open box, and then press ENTER.
2. Click to select the Office system product from the application list, and then click Remove.

For Windows Vista

1. Click Start, type programs and features in the Search box, and then press ENTER.
2. Click to select the product to be uninstalled from the listing of installed products, and then click Uninstall/Change from the bar that displays the available tasks.

For Windows 7

1. Click Start, type programs and features in the Search programs and files box, and then press ENTER.
2. Click to select the product to be uninstalled from the listing of installed products, and then click Uninstall/Change from the bar that displays the available tasks.

If you can uninstall the Microsoft Office suite by using Add or Remove Programs, you are finished with this article. If you cannot uninstall the Microsoft Office suite, you may have issues with the Add or Remove Programs dialog box, or some Microsoft Office components can not be uninstalled. In these cases, you cannot reinstall the Microsoft Office suite. Go to the next section to uninstall the appropriate Microsoft Office suite by using an alternative method.

http://support.microsoft.com/kb/290301

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Outlook 2007 hangs on splash screen

Outlook 2007 hangs on splash screen

Symptom/Sign of Problem

2007 hangs at splash screen when attempting to run normally, but it will open when ran in Outlook safe mode. Typically when Outlook fails to open normally it will prompt for opening in safe mode on a second attempt to run the program. This might be due to a problem with Outlook and Windows Search.

Fix Steps:

1. Open start then click Run and enter services.msc and press Enter.

2. Scroll nearly to the bottom of the list and highlight Windows Search.

3. Right click and select properties.

4. Change the Startup Type to “Disabled”.

5. Reboot the system.

6. Start Outlook as normal. If the you are prompted again for running in Safe Mode select No and see if Outlook runs as normal.

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Unable to launch Outlook error

Unable to launch Outlook error

Symptom/Sign of Problem

opening Outlook, receives error of “Cannot start Microsoft office outlook. Cannot open the outlook window. Invalid xml, the view cannot be loaded.”

Note: This fix is for XP only

Fix Steps:

1. Browse to this location C:\Documents and Settings\User\Application Data\Roaming\Microsoft\Outlook\

2. Delete or rename the "Outlook.xml" file

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Error message when accessing Outlook

Error message when accessing Outlook

Symptom/Sign of Problem

Outlook gives an error about an add-on.





Note: First ensure the error isn’t a result of malware.



Fix Steps:

1. Open Outlook

2. Go to Tools

3. Click on Options

4. Next click Other

5. Then to Advanced Options

6. Click on Add-In Manager. Uncheck the add on

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